Reference

Terms and Conditions for Your xx66 Account

These terms set out the rules for using your xx66 account — how deposits work, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawConditions updated periodicallyContact support for queries
xx66 Terms and Conditions for Your xx66 Account
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear or you have a question about your account, our support team can walk you through it. You can reach us via live chat inside your account, by email, or through our social channels. We aim to respond to account and terms queries within one business day.

Live Chat Open your account on mobile or desktop and use the live chat icon to reach our support team directly. Available during standard support hours.
Email Support Send your question to our support address listed in the account help section. Include your registered mobile number for faster handling.
Social Channels Reach us through our official social pages for general terms queries. For account-specific matters, live chat or email is faster.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Handle Your Data

We take account security and data handling seriously. Your personal information is stored with encryption, and we do not share your details with third parties outside of what is required to process your payments through bKash, Nagad, or Rocket. Your account activity is retained for the period required by our operating obligations. You can request a summary of the data we hold by contacting support through live chat or email. If you believe your account has been accessed without your permission, contact us immediately and we will lock the account while we investigate.

Encrypted Account Data

Your account credentials and personal information are stored with encryption. We do not expose login details to third parties outside of required payment processing.

Payment Data Handling

Transaction records for bKash, Nagad, and Rocket deposits and withdrawals are kept for the period our operations require and are not sold to external parties.

Data Access Requests

Contact support via live chat or email to request a summary of the personal data we hold on your account. We respond within a reasonable timeframe.

Account Compromise Response

If you suspect unauthorised access to your account, reach out immediately. We will suspend account activity while we review the situation with you.

Common Questions About Our Terms and Conditions

Here are the questions we get most often about how our terms work, what your account obligations are, and how to resolve issues if something goes wrong.

These terms apply to anyone who opens and uses an xx66 account. Eligibility depends on your local law and the regions we currently support — access is not available where restricted by local regulation.

No. Each person may hold one account only. Opening duplicate accounts is a breach of these terms and may lead to suspension of all associated accounts without notice.

A breach may result in account suspension or permanent closure. We will notify you where required. Any balance subject to a terms violation may be withheld pending review.

Contact our support team via live chat or email and request account closure. We will confirm the request and process any eligible balance back to your registered wallet before closing.

We update the terms on this page and note the effective date. Continuing to use your account after an update is published means you accept the revised conditions.

Raise a complaint through live chat or email support with your account details. We review complaints and aim to respond within one business day with a clear outcome.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.